Collection: Privacy Policy
Privacy Policy
COZLYN – Privacy Policy
Effective Date: 11-DEC-2026
At COZLYN, protecting your privacy is extremely important to us. This Privacy Policy explains how COZLYN (“we,” “our,” or “us”) collects, uses, stores, and safeguards your personal information when you visit our website, place an order, or interact with any of our services.
We are committed to handling your information responsibly and in accordance with applicable data protection laws.
1. Information We Collect
a. Personal Information
When you create an account, place an order, or contact us, we may collect personal details such as:
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Full name
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Email address
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Phone number
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Billing and shipping address
This information is required to process orders and provide customer support.
b. Order and Payment Information
To complete purchases, we collect details related to your transactions such as order history and payment confirmations. Payment information is processed securely through trusted third-party payment providers, and we do not store sensitive card details on our servers.
c. Device and Technical Information
When you visit our website, certain technical data may be automatically collected. This may include:
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IP address
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Browser type and version
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Device type
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Operating system
These details help us improve website performance, enhance security, and prevent fraudulent activity.
d. Communication & Marketing Preferences
If you choose to subscribe to our updates, we may store your preferences so we can send you relevant information such as:
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New product launches
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Exclusive offers
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Promotional campaigns
You may opt out of these communications at any time.
2. How We Use Your Information
The information we collect is used to improve your overall shopping experience. Specifically, we may use your data to:
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Process and deliver your orders
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Handle returns, exchanges, and customer service requests
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Respond to questions or support inquiries
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Personalize product recommendations
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Send order confirmations, delivery updates, or promotional messages (if you have opted in)
3. Sharing of Information
We respect your privacy and do not sell or trade your personal information.
Your information may be shared only when necessary for operational purposes, including:
Logistics Partners – To deliver your orders.
Payment Processors – To complete secure payment transactions.
Analytics & Technology Providers – To help us analyze website performance and improve services.
Legal Authorities – When disclosure is required by law or regulatory obligations.
All third-party partners are required to handle your information securely and confidentially.
4. Cookies and Tracking Tools
Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.
Cookies help us to:
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Enable essential website features
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Understand how visitors use our website
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Improve website performance and user experience
You can control or disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
5. Data Protection & Security
COZLYN takes data security seriously. We implement appropriate security measures including:
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SSL/TLS encryption for secure data transmission
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Protected servers and secure storage systems
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Restricted access to personal data
Only authorized personnel with confidentiality obligations can access your information. We regularly review our security practices to ensure the safety of customer data.
6. Your Privacy Rights
You have control over your personal information. You may request to:
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Access the personal data we hold about you
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Update or correct inaccurate information
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Request deletion of your personal data
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Withdraw consent from marketing communications
To submit any privacy-related request, please contact us at support@cozlyn.com.
7. Children’s Privacy
COZLYN products may include clothing for children; however, our website and services are intended for individuals 18 years or older, typically parents or guardians making purchases for their families.
We do not knowingly collect personal information directly from minors. If we become aware that data has been provided by someone under 18 without appropriate consent, we will take steps to remove that information from our records.
If you believe a minor has submitted personal data on our website, please contact us immediately so we can address the issue.
8. Changes to This Policy
From time to time, COZLYN may update this Privacy Policy to reflect changes in our practices or legal requirements.
Whenever updates are made, the revised version will be posted on this page with an updated Effective Date. We encourage customers to review this page periodically to stay informed about how their information is protected.
COZLYN
Wear Cozy. Wear Comfort.
