Shipping Policy
COZLYN – Privacy Policy
Effective Date: 11-FEB-2026
At COZLYN, protecting your privacy is extremely important to us. This Privacy Policy explains how COZLYN (“we,” “our,” or “us”) collects, uses, stores, and safeguards your personal information.
We are committed to handling your information responsibly and in accordance with applicable data protection laws.
1. Information We Collect
a. Personal Information
We may collect the following details:
- Full name
- Email address
- Phone number
- Billing and shipping address
This information is required to process orders and provide support.
b. Order and Payment Information
We collect order details and payment confirmations. Payments are processed via secure third-party providers, and we do not store sensitive card details.
c. Device and Technical Information
- IP address
- Browser type and version
- Device type
- Operating system
This helps improve performance, security, and fraud prevention.
d. Communication & Marketing Preferences
If you subscribe, we may send:
- Product launches
- Exclusive offers
- Promotional campaigns
You can opt out at any time.
2. How We Use Your Information
- Process and deliver your orders
- Handle returns, exchanges, and support requests
- Respond to your queries
- Personalize your shopping experience
- Send order updates and promotional messages (if opted in)
3. Sharing of Information
We do not sell, rent, or trade your personal data.
Your information may be shared with:
- Logistics Partners – For order delivery
- Payment Processors – For secure transactions
- Analytics & Technology Providers – To improve website performance
- Legal Authorities – When required by law
All third-party partners are required to maintain strict confidentiality and security.
4. Cookies and Tracking Tools
We use cookies and similar technologies to enhance your browsing experience.
These help us to:
- Enable essential website functionality
- Understand user behavior
- Improve website performance
You can disable cookies through your browser settings, but some features may not function properly.
5. Data Protection & Security
- SSL/TLS encryption for secure data transmission
- Secure servers and protected storage
- Restricted access to personal data
Only authorized personnel with confidentiality obligations can access your information.
6. Your Privacy Rights
You have the right to:
- Access your personal data
- Update or correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
For any requests, contact us at: support@cozlyn.com
7. Children’s Privacy
Our services are intended for individuals 18 years or older.
We do not knowingly collect personal data from minors. If such data is identified, we will promptly delete it.
8. Changes to This Policy
We may update or modify this Privacy Policy from time to time.
The latest version will always be available on this page with an updated Effective Date.
COZLYN
Wear Cozy. Wear Comfort.